Cancel policy
Cancellation PolicyThank you for shopping with IREPAIR SOLUTIONS PRIVATE LIMITED's e-commerce website. We understand that you may sometimes need to cancel an order, and therefore, we have established the following cancellation policy:
Order Cancellation Timeline: Order cancellations must be made within 24 hours of placing the order with IREPAIR SOLUTIONS PRIVATE LIMITED to ensure prompt processing and to avoid unnecessary shipping charges.
Full Refund: If you cancel your order within the 24-hour window, we will refund the full amount to your original method of payment.
Partial Refund: If you cancel your order after 24 hours but before the order has been shipped, a 10% handling fee will be deducted, and the remaining amount will be refunded to your original method of payment.
Shipped Orders: If the order has already been shipped, cancellation will no longer be possible. However, you may return the product upon receipt in accordance with our return policy.
Custom or Pre-Ordered Items: Custom or pre-ordered items cannot be canceled, as these products are tailored to your specific requirements.
Exceptions: In exceptional cases where cancellation is due to an error on the part of IREPAIR SOLUTIONS PRIVATE LIMITED, such as a wrong item shipped or an item being out of stock, a full refund will be issued, and no cancellation fees will apply.
Policy Modifications: IREPAIR SOLUTIONS PRIVATE LIMITED reserves the right to modify the cancellation policy under specific circumstances.
If you have any questions or require assistance with canceling an order, please feel free to contact IrepairShops's customer service team.
We appreciate your understanding and continued support.